Flameless LED Candles with Remote for Home Decor, 3x 5 Ivory Wax

FAQs About Candles

Q: What should I do if the candle doesn't work?
A: To troubleshoot: 1. Ensure you have inserted two C batteries correctly, paying attention to the positive and negative terminals. 2. Switch the candle to the "on" position. 3. Check if there is an insulation sheet (a small plastic piece) in the remote control, and remove it if present. 4. When using the remote control, point it directly at the candle.

Q: Why isn’t the wick of the candle moving?
A: Your wick may be affected by static electricity. Simply take a damp cloth or wet wipe and gently rub the surface of the wick; it should begin functioning shortly.

Q: How can I check if the candle's batteries are charged?
A: Look for two signs indicating low battery life: 1. The flame will start to dim gradually. 2. Initially, the candle may blink rapidly before it dims further, eventually extinguishing.

Q: How can I tell if the remote control’s battery is low?
A: There are three indicators: 1. Buttons may operate randomly. 2. The remote does not respond at all. 3. You may find that you need to be much closer to the candle for it to respond.

Q: Why doesn’t the remote control appear to function when I press the buttons?
A: 1. Ensure that you've removed the insulation sheet from the remote. 2. Verify that the batteries are installed with the correct positive and negative orientations.

Q: Why does the timer function only last a few days and then turns on and off at unexpected times?
A: The battery in the remote control may be running low. Replace it with a new one, ensuring proper battery orientation.

Q: How can I change the remote control's battery?
A: We have provided a video tutorial to assist customers in changing the battery.

Q: Why doesn’t the timer function work as expected?
A: 1. When you press the timer button (2/4/6/8/10/12), the candles will follow the most recently pressed time, overriding previous commands. 2. If you inadvertently press a shorter time after a longer one, the last command takes precedence. 3. Pressing the bottom switch to "On" will reset the timer.

Q: Can a single remote control operate multiple candles?
A: Yes, it can.

Q: What is the process for using multiple candles with one timer?
A: Simply press the button on just one remote control to program multiple candles.

Important Note: FOR INDOOR USE ONLY!

Safety: Battery-operated candles provide ambiance without the hazards associated with traditional wax candles, such as smoke, dripping wax, or fire risks. These flameless candles are safe around children and pets.

Longevity: LED lights in electric candles can last up to 700 hours per set of batteries (2 x C batteries, not included), eliminating the need for frequent replacements.

Money Saver: Battery-powered candles offer long-term savings since they are reusable and do not need replacement after every use.

Versatility: The flickering effect of these candles beautifully mimics traditional wax candles, allowing you to create a warm atmosphere for various occasions, including romantic dinners, weddings, birthdays, Halloween, and holiday celebrations.

Convenience: Our electric candles feature a flickering flame effect, multiple timer settings (2/4/6/8/10/12 hours), two brightness modes, and three flickering modes. The timer automatically turns the candles on and off after a designated period, allowing for easy use without needing to adjust each candle manually.

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